What materials are used for coats?
We use 100% best quality wool yarns. Most of them are Portuguese and others are imported from Italy.
What sizes are the coats available in?
We offer coats in 2 sizes i.e. S/M and M/L. The measurements are:
S/M: Length 120cm – 150cm and Bust 50cm
M/L: Length 120cm – 150cm and Bust 64cm
These measurements are approximate as the coats are handmade and improvised.
ITEMS MUST BE UNWORN AND UNWASHED!! !
Please keep in mind that all products (textiles) are 100% handmade and they may have a little more *character* than store bought, mass produced things. I do my best to choose quality yarns, then reassemble.
But these are handmade and often vintage items, so be prepared for the occasional charming imperfection.
Shopping
What Shipping Methods Are Available?
All items are shipped with a tracking number. Shipping costs are included in the product cost and will be borne by us.
Do You Ship Internationally?
Yes
How Long Will It Take To Get My Package?
It will take between 10 -15 days to be deliver to you.
Payment
What Payment Methods Are Accepted?
All payments on our website are secured through PayPal.
Orders & Returns
How do I place an Order?
Placing an order on our website is very simple and quick. Navigate to the product you want to purchase and click the Add to Cart button. Once the coat is in your cart, you can checkout by giving your shipping address and paying via PayPal.
Please note that you can only buy one coat per style. These are handmade, unique and there are not two coats alike.
How Can I Return Or Exchange My Order?
These coats are 100% handmade – no mass production and we only have available a few units per month.
Designing and producing these coats takes time and the quality control is made with 100% detail. Even before packing, we will make sure the coat is the way it should be.
Therefore, we do not have return/exchange policy for this type of product.
How do I cancel my order?
You have 24 hours to cancel your order.
You need to send us an email confirming and same one needs to be received in 24 hours after placing order.
Do I need an account to place an order?
No, you do not need an account to place an order.
How Do I Track My Order?
All items are shipped with a tracking number